Specialist surgical services
Whitehorse Day Surgery provides a variety of surgical procedures that do not require an overnight stay.
Ophthalmic procedures include:
- Retinal surgery
- Cataract and laser cataract surgery
- Glaucoma filtration surgery (trabeculectomy)
- Pterygium surgery
A number of highly regarded surgical specialists choose to operate at Whitehorse Day Surgery because of our outstanding patient care and state-of-the-art premises.
Fully equipped, purpose-built facility
Patients can expect to receive the highest standard of care at Whitehorse Day Surgery.
Not only do the surgeons who operate at our purpose-built facility have the latest technology at their fingertips, but our highly experienced and attentive staff are committed to ensuring your stay with us is as comfortable and relaxed as possible.
- Quiet and comfortable waiting areas (magazines, TV, tea & coffee station, free WiFi)
- Fully equipped operating theatre
- On-site sterile services department
Whitehorse Day Surgery is a part of Vision Hospital Group, an established operator of numerous day surgeries in New South Wales, Victoria, South Australia and Queensland. Vision Hospital Group’s longstanding experience in running specialist healthcare facilities, together with its recognised quality management systems, helps to ensure optimal outcomes for all patients.
Whitehorse Day Surgery Centre is licensed with VIC Health.
We are also accredited to ISO 9001 Quality Management Standards and the National Safety and Quality Health Service (NSQHS) Standards.
In accordance with our values, Whitehorse Day Surgery Centre endeavours to provide the highest level of customer service and optimise outcomes for our patients.
We achieve this by implementing quality management systems that meet the requirements of the internationally recognised ISO 9001:2015 standards, as well as the Australian National Safety and Quality Health Standards in our day surgeries.
Accreditation to these standards involves:
- Compliance with the relevant Australian and professional standards, legislations and regulations
- A focus on continuous improvement
- Partnering with consumers to maximise customer satisfaction with the services provided
- Establishment of governance and reporting structures
- Best clinical practice that aims to maximise outcomes, safety and comfort for our patients
- Staff education and training in patient-centred care.
Whitehorse Day Surgery Centre implements a patient-centred care approach to improve the healthcare experience and outcomes for our patients.
Whitehorse Day Surgery Centre strives to achieve good corporate governance through effective risk management in a controlled and appropriate manner.
ISO 9001 is one of the most recognisable international standards for quality management – certification indicates that an organisation’s service or product meets a certain level of quality. ISO 9001 is the standard accepted by all private health funds.
The Australian NSQHS Standards were developed to protect the public from harm and improve the quality of health care.
At Whitehorse Day Surgery Centre, you can rest assured that you are in the very best of hands.
In safe hands
As Australia’s largest private ophthalmology provider and operator of ten day surgeries, our aim is to deliver world-class care to patients by focusing on the quality and safety of our services. We promise to provide a safe and comfortable environment for your medical care by focusing on three key areas: infection control, emotional safety and wellbeing and a commitment to quality – you can download our ‘In safe hands’ program outline here.
As a registered healthcare service, antimicrobial control is a critical part of our successful operation. Antimicrobial stewardship, together with infection prevention/control and hand hygiene, is a key strategy at Whitehorse Day Surgery Centre to encourage safe and appropriate use of antimicrobials, reduce patient harm and decrease the incidence of resistance.
The Australian Commission on Safety and Quality in Health Care has identified improved healthcare worker hand hygiene as the highest priority area to reduce the risk of healthcare-associated infections. Whitehorse Day Surgery Centre staff adhere to a rigorous, facility-wide hand hygiene program that is compliant with Hand Hygiene Australia. We also exceed the national average as given by the National Hand Hygiene Initiative.